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What Our Customers Say
Nicholas G
PHILADELPHIA, PA | 2020 Chevrolet MalibuMay 1, 2021I had a service appointment scheduled for 2:30 so I arrived at 2:00. They did not get to my vehicle until 3:30 and I did not get out of there until 4:15. Way too long for just an oil change.Response from Hessert Chevrolet
May 4, 2021Thank you for your review. We're sorry to hear your wait was longer than expected. We'll do our very best to get you in and out in no time at your next visit! Thank you.Reginald C
PHILADELPHIA, PA | 2018 Chevrolet MalibuApril 30, 2021I was immediately greeted and asked how we help you. They really made me feel welcome I was offered water. Facility was well lit and clean. Fully satisfied with the service.Response from Hessert Chevrolet
May 4, 2021Thank you for the great review, Reginald! We appreciate the kind words. When you're at Hessert Chevy, you're family! Come see us again soon!Hector R
PHILADELPHIA, PA | 2013 Chevrolet CruzeApril 19, 2021Very quick and reliable priceResponse from Hessert Chevrolet
April 19, 2021Thanks for the great review, Roman! We truly value your business and look forward to your next visit!Jahnet W
PHILADELPHIA, PA | 2016 Chevrolet TraxApril 15, 2021They fixed everything and even made sure I was able to afforedResponse from Hessert Chevrolet
April 19, 2021Thanks for your review, Jahnet! Thank you again for choosing Hessert Chevrolet and we hope to see you again.Keith M
PHILADELPHIA, PA | 2016 Chevrolet MalibuApril 5, 2021I was about 30 minutes late due to an accident & traffic on Roosevelt Blvd when dropping this vehicle off for service. I was then notified that my vehicle would not be serviced on this same date. In the past when bringing this vehicle in for service, the vehicle was not looked at for over an hour or two, and I've waited approx. 3 hours before as well. We were very disappointed during this last service date. However, our agency will be trading in this vehicle and going to a different model due to various and the same issues occurring with our vehicle. We will no longer need service from this dealership.Response from Hessert Chevrolet
April 6, 2021Thank you for your feedback. We're sorry to hear you weren't pleased with your recent experience. If you would like to discuss further, please don't hesitate to reach out at 215-537-2377 and ask for Jamie. We hope you'll come see us again in the future.Tyinesha F
PHILADELPHIA, PA | 2021 Chevrolet TrailblazerMarch 25, 2021It was a great experience my salesman jamere was very attentive and helpful I would definitely refer him to anyone looking to purchase a carResponse from Hessert Chevrolet
March 29, 2021Thank you for your feedback, Tynesha! Great to hear Jamere took excellent care of you! We sincerely value your business and look forward to your next visit!Raymond A
ANDALUSIA, PA | 2007 Chevrolet TahoeMarch 2, 2021n/aResponse from Hessert Chevrolet
March 3, 2021Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!Jahaira B
PHILADELPHIA, PA | 2021 Chevrolet EquinoxFebruary 20, 2021The people is friendly and you feeling greatResponse from Hessert Chevrolet
February 22, 2021Thank you for your review, Jahaira! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!Octavia B
PHILADELPHIA, PA | 2021 Chevrolet EquinoxFebruary 8, 2021Customer satisfaction guarantee Terrell S was a great salesmanResponse from Hessert Chevrolet
February 8, 2021Octavia, thank you for the great review! We're glad to hear Terrell took excellent care of you! We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!Andre S
PHILADELPHIA, PA | 2020 Chevrolet EquinoxFebruary 8, 2021It was fineResponse from Hessert Chevrolet
February 8, 2021Thank you for you review, Andre. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.